Jonah is an active 10-year-old boy who likes to play baseball and spend time with his brothers and sisters.
But when Jonah was just 18 months old, Jonah’s parents found out that he had scoliosis, which is a curved spine.
At first, his parents were bounced around from doctor to doctor. “We weren’t really sure what was involved for the first year and a half,” says David, Jonah’s father. It wasn’t until the family was in Calgary that they were given a plan of action.
They were quickly referred to Hope Air. “It was perfect; you couldn’t ask for a better service,” David said. “There were no hoops to jump through.”
“[Hope Air] was perfect; you couldn’t ask for a better service. There were no hoops to jump through.”
On Jonah’s most recent flight to and from Calgary — his fifth arranged by Hope Air — he took a picture with the WestJet staff who went out of their way to accommodate him. David and Jonah weren’t sitting together, causing Jonah some anxiety about the flight. “They said, ‘We’ll see what we can do,’” David said. Fortunately, the WestJet flight crew was able to get another passenger to switch seats with Jonah, so he could sit next to his father.
To show his appreciation, Jonah posted a picture on Hope Air’s Facebook page. “We’re very thankful for Hope Air and WestJet for what they’ve done for us,” David said. “We just thought it would be a nice thing to do.”
Jonah’s most recent Hope Air flight was especially important to the family because they went to Calgary for surgery that was scheduled three weeks earlier, and the whole family drove to be with Jonah, but a scratch on his back postponed the surgery. “I’d already lost three or four days’ income,” David said. So, they requested a flight from Hope Air and Jonah successfully had the surgery.
“It was perfect,” David said. “You couldn’t ask for a better flight.”