The process for receiving your bridge or ferry pass is as follows: Bridge toll: Once your request is approved and processed, your bridge toll instructions will be emailed to you. If you do not […]
Archives: FAQs
Are there any restrictions with meal vouchers?
Vouchers are intended for dining costs while traveling for medical care and cannot be used at home. They are exclusively for the patient's use and cannot be transferred or given […]
Can I submit a travel request without a return date?
If your travel includes a planned hospital stay but your discharge date is uncertain, you can submit a travel request without a return date. Do not submit a travel request with an estimated discharge date. Once your […]
What accommodation is offered to Prince Edward Island residents?
Patients are offered up to 5 nights of accommodation.
What happens if my meal exceeds the value of the voucher?
If dining expenses exceed the voucher value, the patient is responsible for paying the additional charges.
Northern Ontario – NHTG Application Submission Details
To ensure smooth processing, please complete a new, separate application for each round trip. Kindly submit the form directly to Hope Air within 14 days after your medical travel, along […]
The Free Bridge Toll or Ferry Pass Application Process
To obtain a free bridge toll or ferry pass, follow these steps: Fill out the Travel Request form online: Make sure to indicate in the relevant section that this request is for a bridge toll […]
What travel support is offered for patients with non-cancer medical needs?
Hope Air supports patients in need for other health conditions covered under their provincial plan. For more information, the BC General Travel Support Program details can be found in the […]
What type of accommodations are provided?
Hope Air partners with select hotels in the cities where our patients travel, ensuring accommodations are conveniently located near treatment centers to minimize travel time and maximize ease of access. […]