Archives: FAQs

Hope Air partners with select hotels in the cities where our patients travel, ensuring accommodations are conveniently located near treatment centers to minimize travel time and maximize ease of access. […]

Hope Air’s Volunteer Pilot Program (VPP) offers flights for patients to medical appointments using small private planes flown by volunteer pilots. The VPP is ideal for short-haul flights and remote […]

To ensure smooth processing, please complete a new, separate application for each round trip. Kindly submit the form directly to Hope Air within 14 days after your medical travel, along […]

Download the Uber app.   You will be required to setup an Uber account with a valid credit or debit card.  A voucher will be emailed to you from Uber.  Follow […]

The process for receiving your bridge or ferry pass is as follows:  Bridge toll: Once your request is approved and processed, your bridge toll instructions will be emailed to you. If you do not […]

To qualify for free accommodations, you must meet the eligibility criteria for the Hope Air programs, have a confirmed medical appointment covered by your provincial healthcare plan, provide a valid […]

To be eligible for a free Confederation Bridge toll coverage or Ferry pass, you must meet the following criteria:  Financial Needs: Demonstrate financial need, which may include low income or other financial hardships.  Medical Appointment: Have a […]

Patients are offered up to 5 nights of accommodation however: Patients in Ontario needing 3 or more nights of accommodation in Toronto to attend scheduled medical appointments will be referred […]

Processing and Status of Your Travel Request and Appointments If your travel date is a week away and you haven't received your travel details, please contact Hope Air at info@hopeair.ca […]

This program provides cancer patients in need, living in rural, remote and smaller communities in British Columbia, with enhanced medical travel support programs, to reach diagnosis, treatment or care. Hope Air […]