Archives: FAQs

Funding for The BC Cancer Travel Support Program is generously provided by the government of British Columbia together with corporate, foundation and individual donations. 

Patients are offered up to 5 nights of accommodation. 

Has your flight been delayed, changed or cancelled by the airline?   Please contact the airline directly for your updated flight arrangements.   Do you need to change or cancel your travel […]

Hope Air provides hotel accommodations only for those patients who are flying with Hope Air.  Additionally, and through the support of provincial governments in BC, PEI, Newfoundland & Labrador, Hope Air will consider requests for patients driving 80km […]

In the event your medical appointment has been changed or cancelled, please inform us as soon as possible at info@hopeair.ca or 1-877-346-HOPE (4673).   Hope Air is only able to make changes to flights/hotel to […]

As of July 8th, 2025, Hope Air has entered a pilot funding program with the Government of Newfoundland & Labrador, for which Hope Air will receive partial reimbursement for supports provided to […]

All Uber drivers are required to maintain strict safety standards. Before their first trip, they undergo comprehensive background checks, including reviews for driving violations, impaired driving, and criminal records. Uber rescreens drivers annually […]

Oxygen – When making a travel request, inform Hope Air that you need oxygen on your flight. After your flight is booked, you must contact the airline to inquire about […]

Hope Air can accommodate approved medical escorts and dependent children sharing the same room.  Please indicate who will be staying with you when you fill out your travel request with […]