Archives: FAQs

Patients are offered up to 5 nights of accommodation. 

All Uber drivers are required to maintain strict safety standards. Before their first trip, they undergo comprehensive background checks, including reviews for driving violations, impaired driving, and criminal records. Uber […]

Hope Air has partnered with the Government of Newfoundland & Labrador, to provide free travel support eligible Newfoundlanders & Labradorians under the Medical Travel Assistance Program (MTAP).   MTAP is a reimbursement program available to all residents […]

Using the Uber Ride application, you can schedule Uber rides to pick you up and drop you off at your airport upon landing. After collecting your bags at the airport, […]

Hope Air collaborates with the Canadian Cancer Society in supporting patients travelling for cancer care. The Canadian Cancer operates Cancer Lodges in select communities in British Columbia, including Vancouver, Kelowna, […]

Oxygen – When making a travel request, inform Hope Air that you need oxygen on your flight. After your flight is booked, you must contact the airline to inquire about […]

There may be times when the demand for Uber rides exceeds the number of available drivers, or Uber doesn’t operate in your city. In such instances, you might need to […]

Volunteer pilots typically operate within their home province, positioning to the departure airport, flying the client to their destination, and returning to their home airport. This localized approach maximizes pilot […]

Hope Air can accommodate approved medical escorts and dependent children sharing the same room.  Please indicate who will be staying with you when you fill out your travel request with […]