Answers to all your detailed questions.
Details for professionals
applying on someone's behalf.
If you or a loved one is facing a healthcare challenge, you may be experiencing a lot of uncertainty. The one thing
you shouldn’t have worry about is how you’re going to get to vital medical care. That is why we’re here. Hope Air
believes that every Canadian should have access to the medical appointments and treatments they need and that
where you live or whether you can afford to travel should not impact the care you receive.
1.
You have a confirmed
medical appointment
requiring you
to travel
2.
Your medical treatment
is covered under
your provincial
health plan
3.
You are in financial need
and able to provide your
total household income for the past 12 months
You are in financial need
and able to provide your
total household income for
the past 12 months
Explore our new FAQ resource to find information about flights, eligibility, and how Hope Air can support you.
If you need to reach the Hope Air client care team, you may do so by email at info@hopeair.ca or by telephone at 1-877-346-4673.
We will endeavor to respond to your inquiry as quickly as possible. Please note that Hope Air client care operations are open Monday to Friday from 9am – 7:30pm ET., 6am to 4:30pm PT