If you have any changes to your appointment or travel needs after your flights are booked please contact Hope Air immediately at 1-877-346-HOPE (4673).
Other ground transportation programs may exist in specific cities across Canada. Only Hope Air provides an integrated national program that combines air, hotel, meals and airport ground transportation service for families in need.
Hope Air has partnered with local hotels in Vancouver and Toronto (eg. Holiday Inn, Century Plaza, Vancouver and Chelsea Hotel, Toronto) to provide dining vouchers to Hope Air clients upon check in. The voucher will have a per day limit of $40.00 per day for a maximum of two days. The voucher can only be used for in restaurant meals or room-service and excludes alcohol. A 15% gratuity and tax on meals is excluded from the voucher and paid by Hope Air directly.
Hope Air is only billed for the cost of meals up to the voucher limit. Any costs in excess of the voucher limit will be the responsibility of the patient to pay directly to the hotel.
The voucher cannot be redeemed for cash.