Archives: FAQs

Vouchers are intended for dining costs while traveling for medical care and cannot be used at home. They are exclusively for the patient's use and cannot be transferred or given […]

Hope Air partners with select hotels in the cities where our patients travel, ensuring accommodations are conveniently located near treatment centers to minimize travel time and maximize ease of access. […]

Hope Air’s Volunteer Pilot Program (VPP) offers flights for patients to medical appointments using small private planes flown by volunteer pilots. The VPP is ideal for short-haul flights and remote […]

Download the Uber app.   You will be required to setup an Uber account with a valid credit or debit card.  A voucher will be emailed to you from Uber.  Follow […]

To ensure smooth processing, please complete a new, separate application for each round trip. Kindly submit the form directly to Hope Air within 14 days after your medical travel, along […]

Processing and Status of Your Travel Request and Appointments If your travel date is a week away and you haven't received your travel details, please contact Hope Air at info@hopeair.ca […]

This program provides cancer patients in need, living in rural, remote and smaller communities in British Columbia, with enhanced medical travel support programs, to reach diagnosis, treatment or care. Hope Air […]

To obtain a free bridge toll or ferry pass, follow these steps:  Fill out the Travel Request form online: Make sure to indicate in the relevant section that this request is for a bridge toll […]

Hope Air supports patients in need for other health conditions covered under their provincial plan. For more information, the BC General Travel Support Program details can be found in the […]

It is important to outline any special needs you have on the travel request application, such as the need for oxygen, a wheelchair, second seat, or if you are bringing […]